Free eBook - The Story Machine

The e-Merging Manifesto
Stories persuade- for good or bad -
Take control and build a story machine to take your business through the roof

Inside you'll learn:

  1. How positive customer stories can e-Merg through a customer experience-focused culture and aligned values.

  2. The 3 components that, when put together properly, create and spread great customer stories and a "virtuous cycle" of self-reinforcing excellence.

  3. The 6 levels of the aligned team that enable distinctive capabilities and practices to create compelling stories.

  4. The e-Media structure you need to spread the 5 star stories and use feedback as fuel for ongoing improvement.

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